Refund policy

SHIPPING, RETURN & REFUND POLICY

At Micola Savory Smokes, we are committed to delivering premium quality smoked and fresh meat products, along with a fast and reliable shipping experience.

---

ORDER DELIVERY

• Processing time: All orders are processed within 24 hours after being placed.

• Delivery time: Orders are typically delivered within 2-3 days, depending on the customer’s location.

• Shipping cost: Shipping fees are automatically calculated at checkout and may vary depending on location and package weight.

• Shipping method: All orders are shipped via UPS.

If you experience any issues with your delivery, please contact us at:
order@micolasavorysmokes.com

---

RETURN & REFUND POLICY

Due to the perishable nature of our products, we do not accept returns.

However, exceptions may be made if the product is:
- Damaged  
- Defective  
- Incorrect  

If you receive a product that does not meet our quality standards, please follow these steps:

1. Contact us within 24 hours of receiving your order at:
   order@micolasavorysmokes.com  

2. Attach clear photos of the product and packaging  

3. Our team will review your case and, if approved, we will offer:
   - A replacement, or  
   - A refund  

---

IMPORTANT NOTE

Perishable products cannot be returned. Refunds are only issued if the product does not meet our quality standards.

We are not responsible for:
- Incorrect shipping details provided by the customer  
- Shipping delays caused by UPS  
- Improper storage after delivery  

All products must be refrigerated immediately upon delivery.

---

Thank you for choosing Micola Savory Smokes!